Privacy Policy

Your privacy matters.

Face2FacePay Limited are committed to respecting and protecting your privacy. This privacy policy section covers why we gather information about you and what we do with it.

This Privacy Policy does not apply to other websites to which we link. You agree that your use of the website signifies your agreement to this Privacy Policy.

If we decide to change our policy, we will revise this page so that all information you may need is in one place. If you do not agree with this Privacy Policy, we cannot recommend that you use this website. 

Your Personal Details

All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared or modified in any way without your previous permission or consent. We will not use your details for anything other than your orders or to improve our website.

If you place an order or sign up with us, we need certain personal information in order to give you a better experience. You must provide a name, email, delivery address and financial information such as credit or debit card number. We use this information for payment purposes and to complete your order. If we have trouble processing your order, we will use your contact information; your telephone number is required for shipping purposes in case we need to contact you regarding the delivery.

Please protect your password and other personal information. You may be liable for unauthorised use of our website, as well as have your private information used by others.

If you submit your email address to be added to a mailing list, we will use your email address for the sole purpose of sending you announcements, special offers and important website updates that you will need to know about. Every email we send that is not directly about an order will have an unsubscribe option. You can also unsubscribe by sending an email to

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Protecting Your Details

To ensure that your shopping experience is safe and secure, Face2FacePay uses Stripe (part of Visa). These encrypt and protect any payment data that you send to us over the internet. We do not store credit card details nor do we share customer details with any 3rd parties.